Executive Slot Host
Executive Casino Host Angel of the Winds Casino 3.3 Arlington, WA 98223 Act as liaison between the Player Development department and other departments to ensure needs of casino players are met. Hello, my name is Doug Bailey and I am an Executive Casino Host at Hollywood Casino Lawrenceburg. I’m just starting my career in the gaming industry. I come from a retail background, with 20 years of customer service experience including 16 years of management experience. In my free time, I enjoy playing golf and traveling. Leslie Aguirre Executive Host Leslie came to South Florida from her birthplace of Nicaragua and she became part of the Seminole Classic Casino family in 2007. Leslie has extensive knowledge of casino operations, but she feels most at home working directly with our guests.
Qualified Harrah's Las Vegas Casino & Hotel Players are eligible for personal VIP Casino Host services. URComped negotiates aggressively to ensure that thousands of URComped VIP members, including players from Harrah's Las Vegas Casino & Hotel, receive the best comp offers and personalized VIP service at casinos and cruise lines around the world.
A casino host is employed by a casino to deliver services to gamblers to help ensure that they become loyal patrons.
Nature of the work[edit]
A casino host will usually try their best to please patrons of their casino and will do their best to fulfill any reasonable requests their clients might have. The casino host has the power to issue complimentary services (or 'comps') to players. Comps can range from complimentary meals, beverages, and show (concert or theater) tickets right up to full accommodation in a hotel casino. A casino host will develop a relationship with every level of gambler, from first-timers playing quarter slots to high-profile multimillion-dollar gamblers (a high roller).
Comps issued by hosts vary greatly and can be anything from a free buffet coupon, overnight hotel accommodation and upgrade, or entertainment tickets, to luxurious villas and private charter flights to the casino. The level and issuance of these comps by the host is done using mathematical formulas that calculate a player's theoretical loss (also known as 'ADT' for average daily theoretical, or 'theo'), based on wager size, session length, and the house edge of the game. Based on this formula, the host will be authorized to re-invest a percentage of the house's theoretical win back into the player by issuing freebies with the aim of building a loyal relationship with the player.[1]
Position in a casino[edit]
The casino host reports directly to the marketing managers in most casinos. The casino host is the member of management that has the most contact with players and patrons.[2] The job of a casino host can be very competitive as they are seeking the repeat patronage of players, a common goal that is shared both among other hosts within the casino as well as with those at competing casinos.
In arts, entertainment, and media[edit]
- Deke Castleman's non-fiction book, Whale Hunt in the Desert: The Secret Las Vegas of Superhost Steve Cyr, focus on a prominent Las Vegas casino host.[3]
- The TV series Las Vegas has a main character, Samantha Jane 'Sam' Marquez, who is a casino host.
References[edit]
- ^'Casino Hosts Las Vegas - Explanation & Overview of Host Duties'. VegasGuy.com. Retrieved 2017-03-13.
- ^'sagame66'. Retrieved 8 February 2019.
- ^Castleman, Deke (July 31, 2004). Whale Hunt in the Desert: The Secret Las Vegas of Superhost Steve Cyr (Hardcover ed.). Huntington Press.
External links[edit]
- 'Meeting a Casino Host'. About.com.
Further reading[edit]
- Kaplan, Michael (August 6, 2016). 'Confessions of the Man Who Wins Big When You Lose It All in Vegas'. Thrillest.
- 'Employment - LAS VEGAS JOBS: Casino Host'. Review Journal.
- 'Learning about the job of a Casino Host'. Casino City Times.
Daniele Ammannati Player Development Manager
A native of Florence, Italy, Daniele (dan-yell-ee) immigrated to Tampa Bay, FL at the age of nine. In 2012, he moved to Atlantic City, NJ to make a career change from 10 years in the Financial Marketing industry to Player Development where he started as a Casino Host at the former Revel Hotel & Casino. In 2014, Daniele was hired as a Casino Host at the Seminole Classic Casino. Since then, he’s been promoted to Executive Casino Host and in 2016 he became our Player Development Manager. Daniele’s main focus is to ensure that our loyal guests at Classic receive the best level of service! He also makes certain his team shares the same vision! Daniele’s hobbies include: skiing, traveling the world, and taking every opportunity to speak Italian with any fellow “paesano” he meets!
Beau Rivage Executive Slot Host
Antony Nguyen Executive Host
Antony “Tony” was born in Vietnam. He lived in Hong Kong and Canada prior to moving to Florida in 2004. He holds degrees from Southern Alberta Institute of Technology in Electronic Engineering and is also a graduate of the Casino Career Institute. He is fluent in Vietnamese and English and also speaks some Cantonese. Prior to joining the Classic Casino Host team in September 2013, he managed the daily operations of Edo Japanese Restaurant for 10 years. With over 20 years of experience in the guest service field, he brings a wealth of knowledge to the Classic family. Antony’s can do attitude, his warm welcomes and his comedic style are sure to make him a stand out!
Leslie Aguirre Executive Host
Leslie came to South Florida from her birthplace of Nicaragua and she became part of the Seminole Classic Casino family in 2007. Leslie has extensive knowledge of casino operations, but she feels most at home working directly with our guests. In her free time, Leslie enjoys traveling and spending quality time with her family. You can find Leslie on the casino floor providing guests with her personalized service. In addition to her ability to speak fluent Spanish, Leslie always goes out of her way to make sure guests enjoy their gaming experience customized to their specific interests.Steadmond Smith Executive host
Steadmond was raised in South Florida and attended the University of Florida where he received a Bachelor’s degree in English Literature. After 20 years in Commissioned Retail and 10 years in Financial Services, Steadmond transitioned into Casino industry in 2015. In that time, he has worked in VIP Services, Promotions, Casino Credit, and Player Development. Steadmond is always friendly and always smiling; he is happy to give every guest the best “Classic” service!
Apradha Rampersaud Casino Host
A native of Guyana, Apradha started working for the Seminole Tribe of Florida in 2014 as a Players Club Representative at the Seminole Coconut Creek Casino. One year later, she became a Slot Attendant and Slot Supervisor. In April 2018 she finally landed her dream career position as a Casino Host at the Seminole Classic Casino! Apradha feels the best part of working at Classic is meeting people from all walks of life and takes great pride in building long lasting relationships with each guest. When Apradha is not with her Classic Family, you can find her spending quality time with her loved ones.
Dawn Marie Paragone Casino Host
Dawn Marie, originally from Long Island New York moved to South Florida at the age of nine. She worked at the Design Center of the Americas for 10 years and also designed jewelry for small businesses. She made her career change into the Casino industry over five years ago. She enjoys making her guests feel at home, is a great listener, and goes above and beyond to make your gaming experience a great one!
Jennifer Hernandez Casino Host
Slot Host Job Description
Originally from Havana Cuba, Jennifer moved to South Florida at the age of three. She started working at Classic in 2012 as a server at our original Classic Buffet. Since then, Jennifer has worked as a Players Club Rep and in 2016 became a Casino Host. Jennifer enjoys socializing and assisting guests on the casino floor and they love her cheerful and bubbly personality! In addition to speaking Spanish, Jennifer is always eager to assist with whatever you need to make your experience at Classic an unforgettable one! In her free time, Jennifer enjoys spending time at the gym and with her family.
Samantha Negron Casino Host
Originally from New York, Samantha moved to Pennsylvania at the age of 15. Throughout her career, she’s held various positions in Customer Service. In 2014, Samantha found her true passion at the Sands Casino Resort in Bethlehem, PA where she became a Casino Host. In 2018 she moved down to South Florida to continue her career in Player Development at Classic! Samantha’s sense of humor and bubbly personality is what keeps bringing her guests back to visit! When Samantha’s not at work, she enjoys spending quality time with her family.
Beau Rivage Executive Slot Host
Must be at least 21 years old to play Slots, Table Games or to receive Seminole Wild Card benefits. Must be 18 or older to play Bingo and Live Poker. Persons who have been trespassed or banned by the Seminole Tribe of Florida or those who have opted into the self-exclusion program are not eligible. If you or someone you know has a gambling problem, please call 1-888-ADMIT-IT.